Privacy Policy
Last updated: August 19, 2026
This Privacy Policy explains how Aervo Labs (“Aervo,” “we,” “us,” or “our”) collects, uses, stores, and protects information when you visit or use shopaervo.com.
Who We Are
Our website address is https://shopaervo.com.
For questions regarding this Privacy Policy or your personal information, you may contact us at:
Information We Collect
Depending on how you use our website, we may collect information including:
- Name
- Email address
- Billing and shipping address
- Account information
- Order and transaction information
- IP address
- Browser and device information
- Information submitted through forms or customer support requests
- Cookie and website usage information
We collect this information when necessary to operate the website, provide customer service, process orders, maintain accounts, improve the website, and help protect against fraud or misuse.
Orders and Purchases
When you place an order, we may collect information necessary to process and fulfill that order, including your name, contact information, billing address, shipping address, order details, and payment-related information.
Payment transactions may be processed through third-party payment providers. We do not intend to directly store complete payment card numbers when payment information is handled by an external payment processor.
We may retain order information for administrative, accounting, customer service, fraud-prevention, and legal purposes.
Accounts
If you create an account, we store the information provided in your customer profile.
Registered users may be able to view or update certain account information through the My Account section of the website.
Website administrators may also access account information when necessary to operate the website, provide support, fulfill orders, or maintain security.
Comments
If comments are enabled and you leave a comment, we may collect the information entered into the comment form along with your IP address and browser user-agent information to assist with spam detection and website security.
An anonymized value created from your email address may be provided to the Gravatar service to determine whether you use that service. If your comment is approved, a profile image associated with Gravatar may be publicly visible alongside your comment.
Media
If the website allows users to upload images, you should avoid uploading images containing embedded location information such as EXIF GPS data.
Visitors may be able to download publicly accessible images and extract embedded metadata from them.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, maintain customer sessions, remember preferences, operate shopping-cart features, and improve website performance.
For example, cookies may be used to:
- Maintain items in your shopping cart
- Keep you signed into your account
- Remember website preferences
- Determine whether your browser accepts cookies
- Support security and fraud prevention
- Measure website performance or usage if analytics services are enabled
If you select Remember Me when signing in, your login may remain active for a longer period.
You can control or delete cookies through your browser settings. Disabling certain cookies may prevent portions of the website from functioning properly.
Embedded Content From Other Websites
Pages on our website may include content provided by third-party websites, such as videos, images, maps, or other embedded material.
Embedded content may behave in the same manner as if you visited the third-party website directly.
Those third parties may collect information about you, use cookies, employ additional tracking technologies, or monitor your interaction with their content according to their own privacy policies.
How We Use Your Information
We may use information collected through the website to:
- Process and manage orders
- Provide customer support
- Create and manage customer accounts
- Communicate about orders or account activity
- Operate shopping-cart and checkout functionality
- Prevent fraud and unauthorized activity
- Improve website functionality and performance
- Maintain website security
- Comply with applicable legal or administrative requirements
Who We Share Your Information With
We may share information with service providers when reasonably necessary to operate the website and provide our services.
These providers may include companies that provide:
- Website hosting
- Payment processing
- Shipping or order fulfillment
- Email delivery
- Website security
- Spam prevention
- Analytics
- Technical support
We may also disclose information when reasonably necessary to comply with legal obligations, protect our rights, investigate fraud or security concerns, or protect users and the public.
We do not sell personal information simply for the purpose of allowing unrelated companies to directly market their products to you.
Password Resets
If you request a password reset, certain technical information, such as your IP address, may be included in or associated with the password-reset process for security purposes.
How Long We Retain Your Information
We retain personal information for as long as reasonably necessary for the purposes for which it was collected.
For example, we may retain:
- Customer account information while an account remains active
- Order information for business, accounting, fraud-prevention, customer service, or legal purposes
- Support communications when necessary to maintain records
- Comments and associated metadata while comments remain published
Certain information may be retained for longer periods when required for legitimate administrative, security, accounting, or legal purposes.
Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information.
You may request access to certain personal information we maintain about you or request correction or deletion of information where appropriate.
If you have an account on this website or have submitted information through the site, you may also request an export of certain personal information associated with your account.
Some information may need to be retained when necessary for administrative, accounting, fraud-prevention, security, or legal purposes.
Requests can be sent to:
Where Your Information Is Processed
Information collected through the website may be processed or stored by our hosting provider and other service providers used to operate the website.
Certain information may also be transmitted to third-party providers for functions such as payment processing, email delivery, shipping, security, spam detection, or other website services.
Those providers process information according to their own terms and privacy policies.
Security
We use reasonable administrative and technical measures intended to protect information processed through the website.
However, no website, network, or electronic storage system can guarantee complete security.
You are responsible for maintaining the confidentiality of your account credentials and should contact us if you believe your account has been accessed without authorization.
Changes to This Privacy Policy
We may update this Privacy Policy periodically as our website, services, or business practices change.
When changes are made, the updated version will be posted on this page and the Last updated date will be revised.
Contact Us
If you have questions about this Privacy Policy or how information is handled, contact:
Aervo Labs
aervoofficial@gmail.com